Frequently Asked Questions
Everything you need to know before booking your free audit.
Getting Started
How long does setup take?
Most clients are live within 48 hours. We connect to your CRM, import your lead database, configure your AI messaging sequences, and launch. No lengthy onboarding process.
What do I need to provide?
Just a CSV export of your leads/customers (name, phone, email) or CRM access. We handle everything else — message writing, AI training, campaign setup, and optimization.
Do I need to change my CRM?
No. We integrate with your existing CRM — Salesforce, HubSpot, ServiceTitan, Dentrix, Follow Up Boss, JobNimbus, and 50+ others. We work alongside what you already use.
What if my data is messy or outdated?
That's normal. We clean and validate your data before launching — removing duplicates, invalid numbers, and opt-outs. Messy data is literally our specialty.
How It Works
What is database reactivation?
It's the process of re-engaging leads and customers who went cold — past inquiries, lapsed clients, unconverted quotes. AI sends personalized SMS/email sequences that feel human, not spammy. When someone responds, we book them directly into your calendar.
How is this different from email marketing?
Email gets 15-20% open rates. Our AI SMS campaigns get 90%+ open rates and 15-25% response rates. Text messages get read within 3 minutes. Emails sit in promotions tabs for weeks.
What does the Voice AI do?
Our AI answers calls 24/7, qualifies leads, answers FAQs about your business, and books appointments directly into your calendar. No missed calls, no voicemail black holes. It sounds natural — most callers don't realize it's AI.
Will leads know they're talking to AI?
The SMS sequences are written to feel like a real person reaching out. The Voice AI uses natural language processing for human-like conversations. We're transparent when required by law, but the experience is designed to feel personal and helpful.
Results & Pricing
What kind of results can I expect?
Typical clients see 15-25% reactivation rates and recover $50K-$200K in the first 90 days, depending on database size and industry. We provide projected ROI during your free audit before you commit.
How quickly do I see results?
Most clients see their first reactivated leads within 24-48 hours of launch. Appointments start booking within the first week. Full ROI typically materializes within 60-90 days.
What does it cost?
We offer performance-based pricing: $1,500 setup fee + revenue share (15-20%). You only pay more when you make more. No long-term contracts. We also offer flat-rate packages for larger operations.
Is there a contract or commitment?
No long-term contracts. We offer month-to-month after the initial 90-day campaign. Most clients stay because the ROI speaks for itself — but you're never locked in.
What if it doesn't work for my business?
We run a free database audit before you pay anything. If we don't think we can deliver meaningful results, we'll tell you upfront. We only take clients where we're confident in the outcome.
Compliance & Security
Is this TCPA compliant?
Yes. We follow all TCPA, CAN-SPAM, and state-level regulations. We only contact leads who have a prior business relationship or have opted in. We handle opt-outs instantly and maintain full compliance logs.
Is my customer data secure?
Absolutely. We use encrypted data transfer, don't sell or share your data, and follow SOC 2-aligned security practices. Your customer database stays yours — we're just the engine that reactivates it.
What about HIPAA (for healthcare)?
For dental, med spa, and healthcare clients, we follow HIPAA-compliant messaging protocols. No PHI is included in outbound messages. We work with your compliance team to ensure every campaign meets requirements.