Privacy Policy
Last updated: March 4, 2026
1. Information We Collect
When you use Revive Flow's services or website, we may collect:
- Contact information: Name, email address, phone number, company name
- Business data: CRM database information you provide for analysis and reactivation campaigns
- Usage data: How you interact with our website and dashboard
- Communication records: Emails, form submissions, and support conversations
2. How We Use Your Information
- Provide and improve our database reactivation and AI voice services
- Communicate with you about your account and campaigns
- Send campaign performance reports and analytics
- Respond to inquiries and support requests
- Comply with legal obligations
3. Data Security
We implement industry-standard security measures including 256-bit SSL encryption, secure data storage, access controls, and regular security audits. Your CRM data is encrypted at rest and in transit.
4. Data Sharing
We do not sell your personal information. We may share data with:
- Service providers: SMS delivery, voice AI, CRM integration partners (under strict data processing agreements)
- Legal requirements: When required by law or to protect our rights
5. Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing communications
- Request a copy of your data
- Withdraw consent at any time
6. GDPR Compliance
For EU/EEA residents: We process data under legitimate interest and consent bases. You have additional rights under GDPR including data portability and the right to lodge complaints with supervisory authorities.
7. Data Retention
We retain your data for the duration of our business relationship plus 12 months, or as required by law. Campaign data is retained for 24 months for reporting purposes.
8. Contact Us
For privacy-related questions: contact.reviveflowai@gmail.com